Terms Of Purchase

Last Updated: July 1, 2026

These Terms Of Purchase apply to all orders, products, and services purchased through https://globalnovyrao.com/. This website is operated by Luya Industry Limited under the brand name Globalnovyrao.

By visiting our website or completing a purchase, you agree to these Terms Of Purchase, together with our Privacy Notice, Return Policy, Shipping Policy, and any other policies published on our website.

1. General Conditions

By placing an order with Globalnovyrao, you confirm that you are at least 18 years old, legally capable of entering into a binding agreement, and permitted to use our website and services under applicable law.

You agree to purchase and use our products only in accordance with all relevant laws and regulations. It is your responsibility to confirm that any product ordered from our website may be legally imported, purchased, delivered, and used in your country or region.

2. Privacy Notice

Any personal information collected through our website, email, phone, checkout process, or customer service channels will be handled in accordance with our Privacy Notice.

Globalnovyrao may update its Privacy Notice from time to time. Continued use of our website after any changes are posted means you accept the updated terms.

3. Order Processing

Globalnovyrao reserves the right to decline, cancel, limit, or refuse any order at our discretion.

This may occur when:

  • A product is unavailable or out of stock

  • Pricing, promotion, or product information contains an error

  • Payment or order verification cannot be completed

  • Fraudulent, suspicious, or unauthorized activity is suspected

  • Cancellation is necessary due to operational, legal, or security reasons

If your order is canceled or cannot be processed, you will not be charged, or any payment already received will be refunded to the original payment method.

We reserve the right to correct errors, revise prices, update product information, change promotions, or modify descriptions at any time, including after an order has been submitted, unless prohibited by applicable law.

4. Product Information

We make reasonable efforts to keep product titles, descriptions, images, prices, specifications, and availability accurate and up to date.

However, we do not guarantee that all website content will always be complete, current, accurate, or free from errors.

If a product you receive is materially different from its description, the available resolution will be handled according to our Return Policy.

5. Quick View and Add-to-Cart Tools

Our website may offer quick-view, quick-shop, or add-to-cart features for customer convenience.

These tools are intended to provide a simplified shopping experience. Before completing your purchase, please review the full product page for complete details, including product features, specifications, price, options, and usage information.

6. Pricing

We aim to display accurate prices and promotional information at all times. However, mistakes may occasionally occur.

If a product is listed with an incorrect price, discount, retail value, or promotion, Globalnovyrao reserves the right to cancel or refuse the affected order.

If payment has already been made, we will notify you and issue a refund where applicable.

Prices, discounts, offers, and product availability may be changed or corrected at any time.

7. Product Availability

Product availability shown on our website is not a guarantee that an item will be immediately shipped.

Inventory may change before an order is processed. If an item becomes unavailable after you place your order, we may cancel that item or the order and notify you by email.

Delivery estimates may also be affected by inventory status, carrier delays, weather, customs clearance, destination address, public holidays, or other circumstances outside our control.

8. Additional Product Notices

Products purchased from Globalnovyrao may:

  • Not include a manufacturer warranty

  • Not include additional support or service coverage

  • Not include manuals, instructions, or warnings in your local language

  • Differ from product standards, labeling rules, or technical requirements in your country or region

  • Require adapters, converters, compatibility checks, or additional accessories depending on your location

You are responsible for reviewing product details carefully before purchasing and confirming that the product is suitable, compatible, and lawful for use in your area.

9. Taxes, Customs, and Duties

Orders may be subject to taxes, customs duties, import fees, brokerage charges, VAT, or other government-imposed costs depending on your delivery destination.

Unless clearly stated otherwise, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

10. Contact Us

For questions about your order or these Terms Of Purchase, please contact us:

Brand: Globalnovyrao
Company: Luya Industry Limited
Website: https://globalnovyrao.com/
Email: support@globalnovyrao.com
Phone: +1 (737) 286-9112

Business Address:
Flat 801, 4th Floor, Kaiser Estate Phase 2
47–53 Man Yue Street
Hung Hom, Kowloon
Hong Kong