Last Updated: July 1, 2026
Thank you for visiting Globalnovyrao. This website is operated by Luya Industry Limited. We respect your privacy and are committed to handling your personal information responsibly, securely, and transparently.
By accessing our website, using our services, or placing an order, you acknowledge that your information may be collected, used, stored, and shared as described in this Privacy Notice.
Information We May Collect
We may collect information from you when you:
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Browse or interact with our website
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Create or complete an order
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Sign up for newsletters, offers, or marketing updates
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Contact our customer support team
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Leave reviews, respond to surveys, enter giveaways, or join promotional activities
The information collected may include your name, email address, phone number, billing details, shipping address, order information, purchase history, and any other details you voluntarily provide.
We may also automatically collect certain technical data, including your IP address, browser type, device information, viewed pages, clicked links, visit duration, cookies, log files, pixels, and similar technologies.
How We Use Your Information
Globalnovyrao may use your information to:
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Process, confirm, ship, and track your orders
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Provide customer support and respond to inquiries
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Handle returns, refunds, replacements, or order issues
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Improve our website, product selection, services, and user experience
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Send order updates, service messages, newsletters, promotions, and special offers
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Personalize website content, product recommendations, and advertisements
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Detect, prevent, and reduce fraud, unauthorized transactions, and security risks
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Meet legal, tax, regulatory, or compliance requirements
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar tools to support website functionality, improve performance, remember preferences, analyze traffic, and provide more relevant advertising.
These technologies may include:
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Essential cookies required for basic website operation
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Analytics cookies that help us understand visitor behavior
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Preference cookies that remember settings such as region, language, or currency
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Advertising cookies used to deliver more relevant marketing content
You may disable or manage cookies through your browser settings. Please note that some website features may not function properly if cookies are turned off.
How We Share Information
We only share personal information when reasonably necessary for business, service, legal, or operational purposes.
This may include sharing information with:
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Payment processing providers
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Shipping, logistics, and delivery partners
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Customer service and support platforms
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Email, SMS, marketing, and advertising service providers
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Website analytics and performance tools
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Legal, regulatory, or government authorities when required by law
We may also use or share aggregated, anonymized, or non-identifiable information for analytics, reporting, business improvement, or marketing purposes.
SMS and Text Message Marketing
If you provide your phone number during checkout or subscribe to SMS updates, you may receive order notifications, delivery updates, abandoned cart reminders, or promotional messages.
You may opt out of text messages at any time by following the unsubscribe instructions included in the message or by contacting us at support@globalnovyrao.com.
Your Privacy Rights and Choices
Depending on applicable laws, you may have the right to request access to, correction of, deletion of, restriction of, or updates to your personal information.
To submit a privacy request, please contact us at:
You may also unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.
California Privacy Rights
If you are a California resident, you may have the right to request details about how your personal information is shared with third parties for marketing or business purposes.
To submit a California privacy request, please email us at:
Please include “Attn: California Privacy” in the subject line so we can properly process your request.
Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we discover that a child has submitted personal information, we will take reasonable steps to delete it.
Users under the age of 18 should only use our services with appropriate parental or guardian consent.
Data Protection and Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, loss, or disclosure.
Sensitive information submitted through our website is protected using SSL encryption where applicable.
However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Links
Our website may include links to third-party websites, apps, or services.
Globalnovyrao is not responsible for the privacy policies, content, security practices, or activities of third-party websites. We encourage you to review their privacy policies before sharing personal information.
Data Storage and International Transfers
Your information may be stored, processed, or transferred in the United States, Canada, Hong Kong, or other regions where our business partners or service providers operate.
By using our website or services, you understand and agree that your personal information may be transferred, stored, and processed outside your country or region.
We retain personal information only for as long as necessary to fulfill business, legal, tax, security, or operational purposes.
Updates to This Privacy Notice
We may revise this Privacy Notice from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page. Continued use of our website after changes are published means you accept the revised Privacy Notice.
Contact Us
For privacy questions, account requests, unsubscribe requests, or complaints, please contact us:
Brand: Globalnovyrao
Company: Luya Industry Limited
Website: https://globalnovyrao.com/
Email: support@globalnovyrao.com
Phone: +1 (737) 286-9112
Business Address:
Flat 801, 4th Floor, Kaiser Estate Phase 2
47–53 Man Yue Street
Hung Hom, Kowloon
Hong Kong